Frequently Asked Questions

We’ve compiled a list of some of our customers’ most frequently asked questions about Sunrise Windows and Doors — everything from our installation process to basic warranty details.

Have a question not addressed here? Feel free to contact us.

Why Choose Sunrise?
When innovation meets artistry, great things happen

We take a great deal of pride in the quality of our products and the workmanship that goes into them. Our windows won’t just give you an amazing view—they’ll enhance the way you see the world around you.

See the Sunrise Difference
Custom designed & Crafted in The USA
Homegrown and handcrafted, from our family to yours

From using responsibly sourced materials to recycling vinyl and aluminum scrap created by our manufacturing process, we’re constantly on the lookout for ways to make our products and processes as sustainable as possible.

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Lifetime, Non-Prorated, Fully Transferable Warranty
Comprehensive coverage to ensure complete peace of mind

Sunrise windows are expertly engineered and meticulously crafted to provide many years of reliable performance. However, if any part of your new windows does not live up to our quality standards, we’ll be happy to replace it.

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Our Happy Clients

After 30+ years in our home, we decided to re-side, and replace all of the windows. We chose your double-hung windows with a 12 over 12 lite configuration in each sash, and between the two panes of glass. We LOVE them! Our builder, Badgerland Exteriors, introduced us to them.  The ability to customize the grilles was huge, as well as our desire to minimize the upkeep. We just couldn’t have made a better choice.  I fear that all too often you only hear of problems and complaints from the consumer, and I am so pleased to pass along to you, our complete satisfaction.

Madison, WI

Installed 30 replacement windows and 2 sliding glass doors in Raleigh, NC. No leaks, no condensation, nearly perfect inside and out. Some windows were larger than 5x5 and still no problems. No more drafts and lower hvac costs. Real quality. Check with experts who engineer glass, as I did. They look great and visitors actually notice and comment. Just a happy customer. Nice job guys!

Raleigh, NC

I replaced 32 windows in my home with your windows, they are fantastic!! For the last 10 years have been putting in windows on remodels with a contractor friend of mine, and my Sunrise Windows are the best we've done. They lowered my energy bills both summer and winter and the style window I picked worked out perfectly with the window trim/molding that we put in. They look so nice and work flawlessly so far (6 yrs).

Ft. Collins, CO

I purchased Sunrise Windows last year for a house I was flipping. I believe the windows were a big reason the house sold for nearly 100% of the asking price. This is a great company. I would recommend this company's products to anyone.

Toledo, OH

I had all my windows and both doors replaced at the same time to my older (built in 1958) home by the folks at Sunrise and am very satisfied with the selection, service and installation! I’d recommend Sunrise to anyone renovating their older home.

I had Sunrise Windows installed in my home in 2000. We started noticing some of the wood laminate on the windows started peeling. Sixteen years later, Sunrise honored their warranty and replaced every window. This is a stand-up company.

Temperance, MI

Excellent windows with an excellent warranty. We have had 18 Sunrise Windows installed in our 95 year old home, over the years. Living room windows that were installed in 1997 (23 years ago) had a slight cosmetic issue that did NOT affect performance. Sunrise really stood behind their product and replaced upper and lower sash on all 3 windows. Highly recommended and if we ever move would use them again

Royal Oaks, MI

A company that honors their warranty! I had their windows since 1996 and the company still honors my warranty. Great windows. Great company. Thank you Sunrise!

Chicago, IL