Frequently Asked Questions

We’ve compiled a list of some of our customers’ most frequently asked questions about Sunrise Windows and Doors — everything from our installation process to basic warranty details.

Have a question not addressed here? Feel free to contact us.

Window FAQs

Door FAQs

Care & Maintenance FAQs

Warranty FAQs

Need Help? Talk to a Sunrise Design Expert

Why Choose Sunrise?

When innovation meets artistry, great things happen

We take a great deal of pride in the quality of our products and the workmanship that goes into them. Our windows won’t just give you an amazing view—they’ll enhance the way you see the world around you.

See the Sunrise Difference

Custom designed & Crafted in The USA

Homegrown and handcrafted, from our family to yours

From using responsibly sourced materials to recycling vinyl and aluminum scrap created by our manufacturing process, we’re constantly on the lookout for ways to make our products and processes as sustainable as possible.

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Lifetime, Non-Prorated, Fully Transferable Warranty

Comprehensive coverage to ensure complete peace of mind

Sunrise windows are expertly engineered and meticulously crafted to provide many years of reliable performance. However, if any part of your new windows does not live up to our quality standards, we’ll be happy to replace it.

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Our Happy Clients

Installed 30 replacement windows and 2 sliding glass doors in Raleigh, NC. No leaks, no condensation, nearly perfect inside and out. Some windows were larger than 5x5 and still no problems. No more drafts and lower hvac costs. Real quality. Check with experts who engineer glass, as I did. They look great and visitors actually notice and comment. Just a happy customer. Nice job guys!

Patrick S.

Raleigh, NC

A company that honors their warranty! I had their windows since 1996 and the company still honors my warranty. Great windows. Great company. Thank you Sunrise!

Dan N.

Chicago, IL

I purchased Sunrise Windows last year for a house I was flipping. I believe the windows were a big reason the house sold for nearly 100% of the asking price. This is a great company. I would recommend this company's products to anyone.

Max B.

Toledo, OH

I had Sunrise Windows installed in my home in 2000. We started noticing some of the wood lament on the windows started peeling. Sixteen years later, Sunrise honored their warranty and replaced every window. This is a stand-up company.

Dave D.

Temperance, MI

I had ALL my windows and both doors replaced at the same time to my older (built in 1958) home by the folks at Sunrise and am very satisfied with the selection, service and installation! I’d recommend Sunrise to anyone renovating their older home.

David M.

As a window salesman who can sell Pella, Marvin, and Andersen windows as well, I can say with confidence that the Sunrise Window is a better option than any of those window brands. Most of the negative reviews I have read about the Sunrise product, is because the homeowner is uneducated on how condensation works, or the fault of the installer. If Sunrise makes a mistake, they will always fix it. Best window company to deal with and best warranty out there.

Ryan V.

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